Succeeding with an automation implementation and avoiding the pitfalls

The world of technology today has become advanced and risky and when Boeing defined the 787 due to decling sales of the 767 it was a larger risk than the 747 that had come close to sending the manufacturer to the failed heap. 

Boeing realised the design was unusual that competed with other ideas in the company however needed to leapfrog their competitor Airbus by thinking outside of the box.

They had a trensetting idea to enlist their 200 suppliers as profit sharing subject matter experts rather than just suppliers delivering to a Boeing design requirement.  The value of engageing with subject matter experts is known to have made the seemingly impossible succeed.

At CATIM we consider ourselves as Hyperautomation experts however we work very close with our customer to understand the problems they  are experts at and need to overcome for succees.

Keypoints of success extracted from the story below

• Automation is part of everyone’s job
• Be prepared for complexity
• Beware the ‘black box’
• Build in checks and balances
• Don’t neglect security
• Don’t automate on the cheap

6 hidden risks of IT automation extracted from article below:

• Automating processes before optimizing them
• Allowing ‘automation complacency’ to take hold
• Poor communication among stakeholders
• Process automation misfit
• Overlooking end user input
• No consideration of interaction design